Get help
FrameRoll support is one email address, hello@tryframeroll.com, answered by the person who builds the app within a few business days. The app needs an iPhone running iOS 26 or later, works offline with no account, and is available now on the App Store.
Last updated
FrameRoll is a small, independent project. There's no support portal and no ticket queue — just an email address that reaches the person who builds the app.
Get in touch
Email hello@tryframeroll.com with anything at all — a question, a bug, a feature idea, or feedback. Expect a reply within a few business days.
Get the app
FrameRoll is available now on the App Store.
System requirements
- iPhone running iOS 26 or later — iPad isn't supported in this release.
- Enough free space for the photos in your projects — everything is stored locally.
- No account required. Designing and exporting work offline — only making or restoring a purchase needs a connection.
Common questions
Most questions about ratios, export formats, permissions, and how FrameRoll relates to Instagram and Threads are answered in the FAQ on the home page. If yours isn't there, email us and we'll add it.
Managing your waitlist entry
To change the email address on your waitlist entry, unsubscribe, or have it deleted, use the unsubscribe link in any email we've sent you, or write to hello@tryframeroll.com and we'll take care of it.
Reporting a bug
If something goes wrong, email hello@tryframeroll.com with:
- Your device model and iOS version.
- What you did, what you expected, and what happened instead.
- A screenshot or screen recording if the problem is visual.